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Privacy Policy

This Privacy Policy explains the way in which Sensational Africa collects, maintains, uses and discloses information sourced from each “User” of the www.sensationalafrica.com.au website.

Personal identification information

We may choose to collect personal information from Users via a variety of channels, including, but not limited to, when Users visit the pages of our website, fill out and submits a form, responds to an online survey, as well as other activities, services, resources or features that we make publicly available on our website. During these activities, information may be requested from a User when appropriate, including name, mailing address, email address, phone number. A User may, however, visit our website anonymously. We will collect selected personal information from a user of our website, only when they voluntarily submit such identification and information to us. A User always has the right to refuse to provide identification information, except when engaging in certain website-related activities (such as submitting an enquiry form).

Non-personal identification information

We may at times choose to collect a variety of non-personal identification information whenever users visit and interact with our website. Non-personal identification information is deemed as things likes the User’s internet browser name, type of computer or mobile device being used, the operating system type, Internet Service Providers details and other related information.

Internet browser cookies

Our website may use “cookies” which are intended to enhance a User’s experience. This process involves the User’s internet browser placing cookies on the hard drive of their computer or device which is sometimes used to track information about their internet search history and preferences. A user may at any time choose to delete their internet browser cookies and/or enable settings which refuses cookies. Most popular internet browsers also allow users to receive an alert when cookies are being sent and the option to be able to refuse the cookies. Refusing cookies may mean that some parts of our website may not function as well as intended.

How we use any collected information

Sensational Africa may collect, store and use a User’s personal information for these purposes:
• To operate our website in a manner that enhances a user’s experience, noting that we may need to collect your information to display our website content correctly.
• To improve customer service and to provide enquiry responses more efficiently.
• To personalise a user’s experience, particularly regarding how a user group use accesses the resources and services provided on our website.
• To improve our website, products, and services using the feedback provided by our users.
• To run a contest, promotion, survey or other website features.
• To send periodic emails based on interests of the user including but not limited, information relating to enquires, updates to their order, promotions and other general communications.

How we secure your information

We implement appropriate data collection, processing, security and storage practices to protect against potential and real unauthorized access, modification, destruction or disclosure of your personal and sensitive information, including username, password, data storage and transactional information on our website.

Sharing or disclosing your personal information

We do not trade, sell, or rent any of the User’s personal identification information that we gather to any other party. We may elect from time to time to share generic aggregated demographic information which does not link to or associated with any personal identification information gathered from our website visitors and/or users with our trusted affiliates, third party consultants and/or business partners for the purposes as outlined above. User information which is shared with another third party will be subject to business in confidence agreements and will not be shared beyond these parties.

Electronic newsletters

If a User elects to opt-in to our email list, they may receive marketing emails from time to time which may include tour promotions, company news, general updates and/or service information. Should a User wish to be removed for our emailing list they can elect to unsubscribe from future emails via the unsubscribe instructions which are included at the bottom of every email or can contact us directly via our website.

Compliance with children's online privacy protection act

Protecting and ensuring the privacy of very young people is especially important to us. Therefore we, we don’t collect, use or store information from those individuals where we know they are under 13 years of age, and no elements of our website is intended or structured to attract individuals under 13 years of age.

Changes to our privacy policy

Sensational Africa has the discretion to modify and/or update any elements of this privacy policy and at any time. When we do, an update notification we will be posted on the main page of our website. We encourage all of our Users to check this page frequently and taking note of any changes, thus ensuring transparency regarding how we protect and use the personal information that we collect. By using our website you accept and agree that regularly reviewing this privacy policy and being aware of modifications is your responsibility.

Your acceptance of privacy terms

By using our website, you acknowledge your acceptance of this privacy policy. If you do not agree to our policy, please do not visit or use our website. Your continued use of our website after the posting of modifications and/or updates to this policy is deemed that you accept and agree with those changes.

Contacting us

If you are unsure about any elements of this privacy policy, any of the practices of our website, or any of your dealings with this website, please contact using the form to your right or via contact@sensationalafrica.com.au.